Terms and Conditions

Introduction to Our Services

Hand Of Luck Casino provides online gaming entertainment to eligible adults. The platform includes a range of casino games, promotional offers and related services. Your use of the website, mobile applications and any associated tools is governed by these Terms and Conditions, together with our Privacy Policy and any game-specific rules.

Who Can Play

You must be at least 18 years old and legally entitled to use our services in the country where you are located. Certain jurisdictions are restricted, and we reserve the right to block access from those territories. It is your responsibility to ensure that online gambling is lawful in your location before registering or depositing funds.

Account Registration

When you open an account you must supply accurate, complete and up-to-date information. You may only hold one account per person, household, IP address and device. Any attempt to create multiple accounts will result in all accounts being closed and any funds forfeited. We are entitled to ask for proof of identity, age and address at any time.

Account Security and Responsible Use

You are solely responsible for keeping your username, password and any other security details confidential. Do not share your login information with anyone. If you suspect your account has been compromised, you must contact our customer support team immediately. We are not liable for any losses that occur because you failed to safeguard your account credentials.

We promote responsible gambling and provide tools to help you manage your play, including deposit limits, reality checks and self-exclusion options. If you feel you may have a gambling problem, we encourage you to use these tools or seek external help.

Deposits, Withdrawals and Financial Transactions

All deposits must be made from a payment source in your own name. We accept a variety of secure payment methods and do not charge fees for standard transactions, although your bank or payment provider may apply charges.

Withdrawals are processed after successful identity verification. Depending on the method chosen, funds can take between 24 hours and several business days to reach your account. We reserve the right to carry out additional checks to prevent fraud and money laundering. Any withdrawal request may be subject to our internal compliance procedures.

Bonuses and Promotional Offers

From time to time we make bonuses, free spins and other promotional offers available. Each promotion has its own specific rules, including wagering requirements, maximum stake limits, eligible games and time limits. These rules are clearly displayed on the promotion page and form part of these Terms and Conditions. Failure to follow the promotional rules may result in the bonus and any associated winnings being removed.

Only one bonus can normally be active at any time unless otherwise stated. We retain the right to withdraw, amend or cancel any promotion without notice.

Game Rules and Fair Play

Each game has its own set of rules which can be found within the game itself. All games are independently tested to ensure they operate fairly and randomly. You agree to accept the outcome of every game as final. In the event of a technical malfunction that affects the outcome of a game, we reserve the right to void any affected bets and refund the relevant stakes.

Prohibited Conduct

You may not use our services for any unlawful purpose. The following activities are strictly forbidden and may lead to immediate account suspension, forfeiture of funds and reporting to the relevant authorities:

• Colluding with other players
• Using automated scripts, bots or any form of artificial intelligence to gain an unfair advantage
• Attempting to defraud the casino or other players
• Providing false or misleading information during registration or verification
• Using chargebacks or deliberately reversing deposits

Intellectual Property Rights

All content, graphics, logos, trademarks and software on our website remain the property of the operator or its licensors. You are granted a limited, personal, non-transferable licence to use the platform for your personal entertainment only. Any other use, including copying, modification or distribution, is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, we accept no responsibility for any loss, damage or inconvenience suffered by you as a result of using our services, except where such loss arises from our own negligence or breach of these terms. Our total liability to you shall not exceed the amount of money you have deposited in your account in the preceding twelve months.

We do not guarantee uninterrupted or error-free access to the website. Maintenance, updates and events beyond our reasonable control may occasionally make the service unavailable.

Changes to These Terms

We may revise these Terms and Conditions at any time. The updated version will be published on this page with the date of the latest revision shown. Your continued use of the platform after any changes constitutes your acceptance of the revised terms. If you do not agree with any modification, you should stop using the services and close your account.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.