Privacy Policy

Information We Collect

We collect information that enables us to provide a safe, personalised and compliant gaming environment. When you register an account, we ask for details such as your full name, date of birth, email address, residential address and telephone number. These details help us verify your identity, confirm you are of legal age and meet our regulatory responsibilities.

During normal use of the platform we also gather technical information automatically. This includes your IP address, browser type, device operating system, pages visited and the times you access our services. Payment information is handled by secure third-party processors; we do not retain full card numbers or sensitive banking credentials on our own systems.

Verification and Additional Data

To comply with licensing conditions and prevent fraud we may request supporting documents such as proof of identity, address or source of funds. We only collect what is strictly necessary for these purposes.

How We Use Your Information

Your personal data is used to create and manage your account, process deposits and withdrawals, and deliver the games and services you request. We also use it to communicate important account information, carry out age and identity verification, and maintain records required by law.

Where you have given clear consent, we may send you updates about new games, promotions and offers that match your interests. You can change your marketing preferences or withdraw consent at any time through your account settings or by contacting customer support.

We further analyse usage data to improve our website, personalise your experience and detect unusual activity that might indicate fraud or problem gambling.

Sharing and Disclosure

We do not sell your personal information to third parties. We may share data with carefully selected partners who help us operate the casino, including payment service providers, identity verification agencies, hosting companies and professional advisers. All such partners are bound by strict contractual obligations to keep your information secure and confidential.

Disclosure may also be required to comply with licensing rules, respond to lawful requests from regulators or law enforcement, protect the rights and safety of our players, or in the event of a business restructure or sale.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure the site functions correctly, remember your preferences and understand how visitors interact with our content. Essential cookies cannot be disabled as they are necessary for account login, game play and security features.

Analytical and marketing cookies help us measure performance and deliver relevant offers. You can manage or refuse these cookies through your browser settings, although doing so may limit some functionality of the site.

Data Security

We take the protection of your information seriously and apply appropriate technical and organisational measures to guard against unauthorised access, accidental loss or disclosure. These include encryption of data in transit, secure servers, access controls and regular security reviews. While no system can guarantee complete security, we work continuously to maintain high standards of protection.

Your Rights

You have the right to request access to the personal data we hold about you, to ask for corrections if it is inaccurate, and to request deletion or restriction of processing in certain circumstances. You may also object to processing based on legitimate interests or withdraw any consent previously given.

To exercise these rights please contact our customer support team. We will respond within statutory timeframes and may ask for proof of identity to protect your information.

Retention of Data

We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory obligations. Once it is no longer required, we securely delete or anonymise it.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in legislation, our services or industry best practice. The latest version will always be available on this page. We will notify you of any material changes through your account or by email where appropriate.

Contact Us

If you have any questions about this Privacy Policy or the way we handle your data, please contact our support team using the live chat facility or the contact form available on our website. We aim to resolve any concerns promptly and transparently.